We make every effort to ensure the quality of our products. As a commitment to our goal of meeting the highest quality standards, we offer a money-back guarantee on garments that do not meet our quality standards.
We will credit your account when any one of the following occurs:
Low quality print: the print washes away after a few cycles in the washing machine.
Printing error: the design printed is materially different from artwork that was approved.
Incorrect print specifications: the size or placement of the print is more than 1.0" off from the provided measurements on garments.
Missing garments: one or more garments are missing from the order.
Returns Without Cause
In the case where the artwork was approved with errors, we will not be held responsible for any materials that are printed with incorrect artwork that has been approved.
Due to the customized nature of our products, we do not accept returns on products that were correctly printed and delivered on time.
Because orders are processed quickly after they are received, we do not allow cancellations after order is approved. This assures a fast turnaround time. No cancellation allowed once order is approved and processed.